Privacy Notices

We will do our best to use your personal information responsibly. By visiting our Web site, you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does Rockpool Publishing Gather?

When you buy a book from our Web site, we ask for information that consists mainly of your name, address, telephone number, and email address. We use this information to process your order and to provide other services that you have requested. It is possible that we might contact you about the status of an order, or for other reasons.

What About Financial Information?

Rockpool Publishing does not store your credit card numbers or other financial information. When you pay for an online order, all financial information is passed to the Commonwealth Bank of Australia, our payment services provider. The connection to the Commonwealth Bank of Australia is made with Secure Sockets Layer (SSL) software, which encrypts information between you and the Commonwealth Bank of Australia.

What About Cookies?

When you use our shopping cart, we transfer "cookies" (alphanumeric identifiers) to your computer's hard drive through your Web browser. These cookies enable the cart to recognise your browser and to provide features such as automatically filling in your email address when you login. We recommend that you have cookies turned on in your browser.

Does Rockpool Publishing Share My Personal Information?

We will not share your personal information unless you authorise us to do so; or we must do so to comply with the law; or in the event that Rockpool Publishing is ever acquired by another company.

How Secure Is My Personal Information?

The connection to sensitive pages on our site, such as the account login windows and the payment pages is made with Secure Sockets Layer (SSL) software, which encrypts information between you and these pages. We also take other steps to secure our Web site and data base. These measures should be adequate to keep your information safe, but no information is invulnerable to compromise.

Update History of Our Privacy Notice

February 19, 2007: We posted the first version of our Privacy Notice.
August 27, 2013: We updated the second version of our Privacy Notice in line with the new Web site.